Right of Withdrawal


Right of Withdrawal

Customers residing in the European Union have the right to withdraw from a purchase within 14 days of receiving their order without giving any reason.

To exercise your right of withdrawal, please notify us by email at:

hello@aporeei.works

within 14 days of receiving your order.

You may use a clear written statement indicating your decision to withdraw from the contract.

Once your withdrawal request has been received, you must return the item within 14 days.

Returned products must be unworn, unwashed, and in their original condition with all original tags attached.

Refunds will be issued to the original payment method within 14 days of receiving and inspecting the returned item.

The customer is responsible for return shipping costs unless the item is faulty or incorrectly supplied.

Exceptions

The right of withdrawal does not apply to:

  • products made to the customer's specifications,
  • clearly personalised items,
  • products that have been altered or customised upon request.

For any questions regarding withdrawal or returns, please contact:

hello@aporeei.works

 

Withdrawal Form

If you wish to withdraw from the contract, please complete and send this form by email to hello@aporeei.works.

I hereby give notice that I withdraw from my contract of sale of the following goods:

Order number: __________

Product(s): __________

Ordered on: __________

Received on: __________

Customer name: __________

Customer address: __________

Date: __________

Signature (only if submitted on paper): __________