Shipping and returns


Following our commitment to sustainable practices, our goods are produced on demand. Upon receipt of your order, the item will be manufactured and dispatched within a maximum of 13 days (Polish public holidays excluded). Once the order has been dispatched, you will receive a tracking number via email. From that moment count 1-2 business days for the order to arrive at your door for domestic and 3-4 days for international orders.


Poland

Delivery within 1-2 business days for 15 PLN.
Shipping is operated by InPost and DHL.

Switzerland

Delivery within 4-5 business days for 80 PLN (approx. 18 CHF). The name of the carrier company will be communicated along the tracking number.

Occasionally, circumstances beyond our control may delay the delivery date.
International orders are subject to duties and taxes billed by Switzerland’s customs department. The recipient bears any additional charges for customs clearance. Please check with your local customs authorities for details of import duties and taxes for your region.

Rest of Europe

Delivery within 4-5 business days for 80 PLN (approx. 15-20 EURO). The exact fee will be calculated at checkout. Shipping is operated by one of the following carriers: DPD, GLS or UPS.

Occasionally, circumstances beyond our control can delay the delivery date. We will do our best to inform you of any unexpected delays.

Lost packages

In the event your package goes missing, please contact us immediately. We will proceed with filing a claim with the shipping carrier.

Returns

Should you feel like returning your order for whatever reason, we are here to help. Feel free to leave us your feedback on the return form. We are on the learning journey striving to make our products and services better everyday.

Please, note that items from our upcycled collection cannot be returned. No exceptions will be made for sizing or fit. If you have any questions about the style, please reach out to us before placing your order. 

Items purchased on aporeei.works are eligible for return or exchange within 14 days of delivery. A return fee will be deducted from your refund when the return is processed. Original shipping costs are not refunded. Full price items will be refunded to the original payment method withing 10 business days.

If you wish to return your item, please do the following easy steps:

  1. Please make sure that the product is in its original condition as when received (unworn and unwashed merchandise with original tags and labels attached). If you are unsure whether your return will be accepted simply contact us with your enquiry.
  2. Inform us about your return request via our contact form. Once it has been approved you will receive a return shipping-label by email and the steps to schedule a pick up or the nearest parcel drop off point. 
  3. Place the items it in the the original packaging and send it back.

Refunds (if applicable)

Once your return is received and inspected, we will send you a confirmation email. We will also notify you of the approval or rejection of your refund. If you are approved, within 10 business days your refund will be processed, and a credit will be applied to your original method of payment.